You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally.
Never drive a car that could be unsafe because of damages.
Some insurance companies may want you to visit their drive-in claims center before you have your car repaired. You can do this or you can leave your car at our shop and ask that the insurance company inspect
There is no law requiring you to obtain more than one estimate or appraisal.
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us.
Choose a repair facility that has the correct equipment to repair your vehicle along with certified technicians.
Ask the repair shop if they will be using genuine replacement parts (OEM - Original equipment parts).
Ask if the repair shop offers a repair warranty.
Always stay in control of your insurance claim. Never let an insurance company dictate how your car is being repaired.
Ten Things to Know Before Having Your Car Repaired
Download the Texas Consumer BIll of Rights : CLICK HERE